Politique de remboursement

Thank you for your purchase at Voetbalkit.com. We aim to ensure that all our customers are satisfied with their orders. If your product arrives damaged upon opening the box and has not been worn, we are happy to offer a return or refund.

1. Return Period
You may return the product within 14 days of the purchase date.

2. Return Conditions
To be eligible for a return, the product must show visible and verifiable damage. We only accept returns of items that are delivered in a damaged condition. Damages may include, but are not limited to: tears, missing stitching, or visible defects on the product. The item must be in its original condition, including all tags and packaging.

3. Refund Options
If the item meets the return criteria, you may choose one of the following options:

a. Full Refund – You will receive a full refund via your original method of payment.
b. Replacement Product – Alternatively, you may request a new football shirt to replace the damaged item.

4. Return Instructions
To initiate the return process, please contact our customer service team at ‪+31 6 86860300‬. They will provide you with the necessary instructions for returning the item.

5. Exclusions
Please note that we cannot accept returns that do not meet the conditions listed above. If the shirt shows no damage or is returned outside the 14-day period, we will not be able to process a refund or exchange.

We strive to make the return process as smooth as possible. If you have any questions or concerns, feel free to contact our customer support. We're happy to assist you.

Voetbalkit.com